Ruthann SwainNov 10, 20203 minUsing a 360 Degree View of a Customer Journey MapA customer journey map can help you build similar, optimal customer experiences at every interaction. Think through how your customer gets..
Ruthann SwainMay 13, 20203 minIt's All About the Journey Map, Not the DestinationA Customer Journey Map is a diagram that shows different stages your customer goes through when interacting with your company.
